- Products should unused with all the tags and original packaging should remain intact and should be sent along with the products.
- The customer will bear the charge of the return shipment.
- We can facilitate the return pick-up but you will have to bear the cost of shipping for returning the item. In case it is not feasible, you will be requested to send the courier.
- On receiving the returned products, our team will video graph the opening of the parcel sent by you and inspect the same. Once approved as an eligible return, we will initiate the refund for your transaction, as per the refund policy.
- Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
- On sale items will not be refunded.
- Partial refunds might be granted if applicable (damage or missing part).
- We usually initiate eligible refunds within 5 working days from receipt of products at our warehouse.